Composing SMS
Using This section, Agent can send an SMS to the customer by selecting customer or by entering Phone number. The Page looks like as seen in below image.
Customer – Select the Customer to which SMS will be sent.
SMS Number – Enter Phone number.(This field is mandatory)
Campaign – Select the campaign and this Campaign’s SMS Channel will be used for the sending SMS.
SMS Text – Enter the SMS Text. (User can enter the that much Character which is defined in SMS Channel)
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