Campaign Recording
This report shows the report for all recordings of campaign.Search can be filtered through date range, campaign name and phone number and disposition type.There is a option ”Download Records” to Select multiple recording and Download multiple recordings with zip file. Zip File will be generated and downloaded as per selected criteria.
This report can be filtered based on date range and campaign name
Click the ‘Reset’ button to show all the records, without any filter.
Exporting a report-
The whole report can be exported in a .xls format to the device by choosing the ‘EXPORT’ button in the search tab.
If the report is to be filtered by date range and campaign name, then the criteria has to be entered in the search tab and then export the report, which will export only the filtered report
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