Customer Knowledge Center

• User Manual/ Guide 16 Articles
  • Fix shared folder error
  • Fix Your File Could Not Be Printed Due to an Error on There Are Several Possible Reasons Excel.
  • How to Reset Password in Smarter Mail.
• SSL 30 Articles
  • CSR generation on Exchange 2010
  • CSR generation on a GlassFish application server
  • Generating a CSR on Zimbra
• M365 3 Articles
  • Email Authenticity (DMARC)
  • Microsoft 365: Email & Calendaring
  • Moving Email From a .pst File To Your Microsoft 365 Account

• How to Reset Password in Smarter Mail.
• How to fix when attachment failed to print out from Outlook
• How to remove rules from outlook

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• Microdium Office365 Backup to AWS 3 Articles
  • Microdium Cloud Backup Getting Started
  • Sharepoint Site Locked by User
  • IP Whitelisting at Office365

• Microdium Cloud Backup Getting Started
• Sharepoint Site Locked by User
• IP Whitelisting at Office365

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• AstriCC Cloud Contact Contact Center 182 Articles
  • Difference between WhatsApp, WhatsApp Business, and WhatsApp Business API
  • AstriCC Report (Tenant View) – SMS Dialer Reports : Datewise SMS Summary
  • AstriCC Report (Tenant View) – SMS Dialer Reports : Hourwise SMS Summary
• PABX Cloud Hosted 84 Articles
  • Fax Server Configuration
  • Redirect incoming PSTN calls to an FXS port
  • Redirect incoming PSTN calls to an FXS port

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• Bandwidth Overhead over DSL connections
• Why are my STUN phones not working?

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• How to enable or disable the Microsoft Windows Firewall
• 4 Ways to Enable/Disable Guest Account in Windows 10
• How to remove temporary files using Disk Cleanup (Windows 10)

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• CyberVNC 3 Articles
  • CyberVNC Offline Activation
  • CyberVNC Remote Worker Installation Guide
  • Paid SSL installation CyberVNC
• Mailstore 1 Article
  • MailStore – Moving the Archive or installation to a new machine, disk or network share
• Backup Software 4 Articles
  • Iperius Backup 1 Article
    • Activate Iperius Backup License
  • AFI – Restore Backup Using AFI Veeam Backup & Replication
  • AFI – Restoring Microsoft 365 Data with Microdium Cloud Backup
  • NAS Server Sync File (FRANCESTLE)
• General 4 Articles
  • SharePoint Online Storage Calculation
  • Create a shared folder with permission
  • How to Clear Browser’s Cache

• AFI – Restore Backup Using AFI Veeam Backup & Replication
• AFI – Restoring Microsoft 365 Data with Microdium Cloud Backup
• How To Download And Install Anydesk Remote Application

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• Network 3 Articles
  • 8 Easy-to-Do Ways to Troubleshoot Network Connection
  • How to check server IP?
  • How do I flush a computer’s DNS cache?
• PC & Laptop 2 Articles
  • Setup Printer in B8 (Lexmark X945de)
  • Setup scanner in B8 (Lexmark X945de)