Hourwise Supervisor Queue
This report shows the hourly performance of all queues. The report can be searched based on date range or supervisor queue name to see the records on those particular days or only of that particular queue respectively. Click the ‘Reset’ button to show all the records, without any filter.
Exporting a report-
The whole report can be exported in a .xls format to the device by choosing the ‘EXPORT’ button in the search tab.
If the report is to be filtered by date range and supervisor queue name, then the criteria has to be entered in the search tab and then export the report, which will export only the filtered report.
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