This report gives the summary of all the supervisor’s sessions. It can be searched on date range and supervisor name.
TST(Total Session Time) – Total session time of Supervisor.
TC(Total Calls) – Total calls of that session.
Click the ‘Reset’ button to show all the records, without any filter.
Exporting a report-
The whole report can be exported in a .xls format to the device by choosing the ‘EXPORT’ button in the search tab.
If the report is to be filtered by date range and supervisor name, then the criteria has to be entered in the search tab and then export the report, which will export only the filtered report.
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