IVR Survey summary
This report shows the summary of IVR Survey. Data can be filtered on the basis of start date, end date, survey, Campaign name and job name.
By clicking on view, It shows the summary for the particular question.
Click the ‘Reset’ button to show all the records, without any filter.
Exporting a report-
The whole report can be exported in a .xls format to the device by choosing the ‘EXPORT’ button in the search tab.
If the report is to be filtered by date range, survey, campaign name or job name, then the criteria has to be entered in the search tab and then export the report, which will export only the filtered report.
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