Agent Break
This report shows the details of each agent’s total break. The report can be searched on date range and agent name.
Click the ‘Reset’ button to show all the records, without any filter.
Exporting a report –
The whole report can be exported in a .xls format to the device by choosing the ‘EXPORT’ button in the search tab.
If the report is to be filtered by date range and agent name, then the criteria has to be entered in the search tab and then export the report, which will export only the filtered report.
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